Shipping policy

Last Updated: June 30, 2026

Thank you for shopping with us. We are committed to delivering your order quickly and safely. Please read our Shipping Policy below.

1. Order Processing

  • Orders are processed within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation and shipping update once your order has been dispatched.

2. Shipping Coverage

We currently deliver across Pakistan.

3. Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather, public holidays, courier delays, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before you complete your purchase.
  • We may offer free shipping on selected products or promotional campaigns.

5. Cash on Delivery (COD)

Cash on Delivery (COD) is available in selected locations across Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.

6. Order Tracking

Once your order has been shipped, you may receive tracking details (where available) to monitor your shipment's progress.

7. Delivery Attempts

Our courier partner may attempt delivery more than once. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.

8. Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

9. Damaged or Lost Shipments

If your order arrives damaged or you believe it has been lost during transit, please contact us as soon as possible with your order number and relevant photos (if applicable). We will work with the courier service to resolve the issue promptly.

10. Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.